Last update: 17th January, 2024
For the purposes of this policy, “personal information” refers to any identifiable data, including your name, address, telephone number, and email address. We collect your personal information when you:
Visit our Restaurants: We may collect information about your in-store activities for service enhancement and security purposes.
Order Online: When placing online orders, we gather your contact details, order information, and payment details. Credit/debit card information is tokenized for secure processing and future order identification.
Join Loyalty Programs: Your participation requires creating an account, including your name, email, and optional information. We may use this data for program administration and tailored promotions.
Subscribe to Mailing Lists: Email newsletters collect your name, email, and optional data for personalised communications. Unsubscribe options are available.
Participate in Contests or Promotions: Entry data, including name, address, and email, is collected for contest administration and communication.
Engage on Social Media: Interactions on social media platforms may provide us access to limited profile data for personalising your experience.
Apply for Careers: Job applications require submission of personal and employment-related information for employment consideration.
Contact Us: When you reach out, we collect your name, address, and contact details to assist you and enhance our customer service.
Find a Location: Providing your location allows us to offer information about nearby Restaurants. Consent may allow automatic location collection for tailored content.
We use the collected information for the following purposes:
Processing Orders: To fullfill your orders, and communicate with you regarding your online order placements.
Improving Our Services: To enhance our services, customise your experience, and understand customer preferences, enabling us to provide you with better services and offerings.
Marketing Communications: With your consent, we may send you promotional emails, newsletters, and special offers related to our services.
We may share your information with trusted third parties for specific purposes, including:
Service Providers: Such as payment processors, delivery partners, and email service providers, to assist us in providing services to you.
Business Partners: With business partners and affiliates for marketing and promotional purposes, but only with your explicit consent.
Legal Compliance: To comply with applicable laws, regulations, or legal processes, including responding to lawful requests and legal authorities.
Sale of Business: In the event of a merger, acquisition, or sale, your information may be transferred as part of the assets.
Partner Programs: Transaction data may be shared with partner programs you participate in, adhering to program terms.
You have the right to:
Access, Update, or Rectify Personal Information: Subject to specific exceptions as dictated by applicable laws, you possess the right to access, update, and rectify any inaccuracies present in the personal information we hold. Should you wish to exercise this right and request access, updates, or corrections to your personal data under our control, kindly reach out to us via email or in writing, employing the contact details provided below. Please be aware that we might require certain personal details to verify your identity before granting access to your personal information records.
We value your privacy and are committed to ensuring the accuracy and security of your personal data. Your proactive engagement in maintaining the correctness of your information is fundamental, and we appreciate your cooperation in this regard.
Opt-Out: If you have chosen to receive our email communications, you retain the freedom to unsubscribe at your convenience. This can be done effortlessly by clicking the ‘unsubscribe’ link located at the bottom of our newsletters. Additionally, if you prefer not to receive our marketing communications or if you wish to opt out of having your contact details utilized for custom audience purposes, you have the option to do so. You may even request the deletion of any personal information you have shared with us. For any of these preferences, please get in touch with us using the contact information provided under the ‘Contact Us’ section below.
Your control over your interactions with us is pivotal. We respect your choices and are here to ensure that your experience with our communications aligns perfectly with your preferences.
Cookie Preferences: Our website employs a technology known as ‘cookies.’ These are small pieces of data sent by our website to your browser, which can then be stored on your device’s hard drive. This allows us to recognize your computer or device when you return to our website. Cookies play a significant role in personalizing your experience on our website based on your preferences. The information gathered through cookies assists us and our service providers in tailoring our website content to better align with your interests.
It’s important to note that you have the option to manage your cookie preferences. You can configure your browser settings to notify you when you receive a cookie or choose not to accept certain cookies. However, please be aware that if you opt not to accept cookies from our website, you might not be able to fully utilize all the features offered on our website.
We have diligently established comprehensive administrative, technical, and physical safeguards to protect the personal information under our care from theft, loss, and unauthorised access, as well as from any unauthorised use, alteration, or disclosure. Access to personal information is strictly limited to employees and authorised service providers, granted only on a need-to-know basis to fulfill their specific job responsibilities.
Furthermore, we have meticulously designed record retention procedures with the explicit purpose of retaining personal information no longer than necessary for the stated purposes or as mandated by legal and business obligations.
Rest assured, our commitment to data security and privacy remains unwavering, ensuring that your personal information is safeguarded with the utmost diligence and care.
We are deeply committed to safeguarding the privacy of all users, especially children, and ensuring a secure online environment. Consequently, we strictly prohibit children under the age of 18 from submitting personal information on this site without the explicit permission of their parent or guardian. If a user under 18 years of age intends to share personal information with us, they are required to provide their parent’s or guardian’s email address first. This enables us to seek parental consent on the child’s behalf before any personal information is accepted. Rest assured, no personal information from individuals under the age of 18 will knowingly be collected without proper parental or guardian permission.
If, by any chance, your child has already provided us with personal information, you have the right to review this information for correction purposes or request its complete deletion from our records. For further assistance, please refer to the ‘Contact Us’ section below.
Your child’s safety and privacy online are of paramount importance to us. We appreciate your cooperation in ensuring a secure digital experience for every user.
We encourage you to check back periodically to stay up-to-date with any changes that may occur, reinforcing our ongoing dedication to your privacy and security.
JC’s Hot Bagels
Address: 3011 New ST, Burlington, ON, Canada L7R 1K3
Phone: +1 (905) 631-6258
Thank you for trusting JC’s Hot Bagels with your personal information. We value your trust and are committed to protecting your privacy.